Subject: RE: Drop Payment // On Validation Cancelled // 6362323050
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Sankar Thulasimani <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Ashish Bumra <[email-masked]>
Date: Sun, 7 Nov 2021 08:55:24 +0000

Hi @Sankar Thulasimani<mailto:[email-masked]> A kind REMINDER!!!

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 6, 2021 8:15 AM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Sankar Thulasimani <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Ashish Bumra <[email-masked]>
Subject: Re: Drop Payment // On Validation Cancelled // 6362323050

External email sender, please take precaution.
Dear Athar,

Kindly advise if any update on the below.

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Sankar Thulasimani" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ashish Bumra" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 4, 2021 5:22:01 PM
Subject: RE: Drop Payment // On Validation Cancelled // 6362323050

Hi @Sankar Thulasimani<mailto:[email-masked]> Please check the below order we have received the payment from the customer as per the MSA refer to the below screenshot & as per the Payfort the payment status is dropped.

Kindly confirm can I proceed with the manual refund or not?

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
504000010006080000000
MADA
10/28/2021
11:19:09
160
0
0
156.46
3.54
3.08
0.46
10/28/2021
Purchase
484783******7745
603981
130108174908
20827504/2021-10-28
0
ARBS2I041473

Payfort Screenshot FYR.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 4, 2021 11:20 AM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment // On Validation Cancelled // 6362323050

External email sender, please take precaution.
Hi Athar,

Please check if there is any update on the below request so that the case can be closed.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 1, 2021 8:17:15 AM
Subject: Re: Drop Payment // On Validation Cancelled // 6362323050

Dear Athar,

Please assist to check regarding the below drop payment case. The order is On validation cancelled and customer is reporting amount debited from their account.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 31, 2021 4:07:44 PM
Subject: Drop Payment // On Validation Cancelled // 6362323050

Hi Team,

Order ID: 6362323050
Auth Code: 078023
Card Number: 4847831720277745
Data: 28/10/2021
Email ID: [email-masked]<mailto:[email-masked]>
Amount: SAR 160

Issue distribution: the order on ON_VALIDATION_CANCELLED as per customer the amount deducted from her account .

Regards,
Ebrahim Hageb

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com