Subject: Drop payment - 3276729
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, abdulqader ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 5 Nov 2021 21:04:49 -0700 (MST)

Hi Team, 

Please assist to check regarding the attached drop payment. Order Number as mentioned on Tabby is: 9509766083, 

The order is not visible on hybris. If not cancelled on Tabby Dashboard, kindly cancel it. If already cancelled please share the acknowledgement for the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "abdulqader ahmed" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, November 5, 2021 2:12:47 PM 
Subject: Drop payment 

Hi Team, 

With the reference to the Ticket No : 3276729 

The customer claim that there was a deduction from his account without making any order please check the details below: 

Email : [email-masked] 

Authorisation code : 464158 

Amount deducted : AED 33.75 (1st installment, total is AED135) 

Date of dedication : 27 October 2021 

Regards. 
Abdulqader