Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Thu, 4 Nov 2021 17:45:36 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

J

team can someone email this customer to get an alternative number 3315060

Jessie Kathleen Go Caparas

M

Jessie Kathleen Go Caparas

team can someone email this customer to get an alternative number 3315060

Noted

Manish Kumar

M

2902924

Mahmoud Emad Elsayed

M

where's the RVP ?

Mahmoud Emad Elsayed

M

and what was the items customer want to return ?

Mahmoud Emad Elsayed

M

Mahmoud Emad Elsayed

where's the RVP ?

Hi @mohmoud.elsayed
It seems the customer was not getting link to update his address and contact number for the return collection hence we have got the address and contact number updated manually by the tech team but return tracking id still not generated.

Manish Kumar

M

Mahmoud Emad Elsayed

and what was the items customer want to return ?

Asking the customer to confirm the item names which he wants to return

Manish Kumar

M

2969361

Mahmoud Emad Elsayed

M

we are working to do what ??

Mahmoud Emad Elsayed

M

this is expired card, how you promising customer we are working to fix it

Mahmoud Emad Elsayed

M

please close it

Mahmoud Emad Elsayed

M

without even response to customer

Mahmoud Emad Elsayed

M

Manish Kumar

Hi @mohmoud.elsayed
It seems the customer was not getting link to update his address and contact number for the return collection hence we have got the address and contact number updated manually by the tech team but return tracking id still not generated.

please leave this, will handle it

Mahmoud Emad Elsayed

M

Mahmoud Emad Elsayed

without even response to customer

Sorry Mahmoud, The case has been closed but i had responded on it that the validity of a card can not be extended.

Manish Kumar

M

Mahmoud Emad Elsayed

please leave this, will handle it

Noted with thanks

Manish Kumar

M

Manish Kumar

Sorry Mahmoud, The case has been closed but i had responded on it that the validity of a card can not be extended.

please don't, enough unnecessary responses

Mahmoud Emad Elsayed

M

Mahmoud Emad Elsayed

please don't, enough unnecessary responses

Noted, will take care, Thanks

Manish Kumar

M

2971230, please dont send anything anymore to customer till finance solve it

Mahmoud Emad Elsayed

M

Please stop using below

Mahmoud Emad Elsayed

M

Thank you for contacting us.

We are really sorry if we take longer than usual to get back to you.

Our team is working to resolve your issue, and we will get back to you as soon as possible.

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Support Team

Mahmoud Emad Elsayed

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