Subject: FW: Launch of OmanNet Debit Cards on Oman e-comm websites
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Wed, 3 Nov 2021 12:43:21 +0000

Subject: Launch of OmanNet Debit Cards on Oman e-comm websites

Hi All,

WEB team, in partnership with National Bank of Oman, is launching a new payment method on all our e-comm websites in Oman (Homecentre, Centrepoint and Max) - Debit Cards of OmanNet. As a part of this  feature, customers will be able to pay using their Debit Cards powered by OmanNet on LMG online websites and mobile websites (applicable in Oman).

Key points related to this feature:

  1.  This functionality has been switched on for websites and mobile websites only on all 3 e-comm websites. Once Centrepoint and Max websites go live, users will see the Debit Card options on checkout screen
  2.  Customers will see a new payment option "Debit Card" on the payment page for the same.
  3.  The automated refund functionality is not provided by NBO bank i.e. refunds can be done only through a panel provided by NBO system to our finance team. Also, only one refund transaction is allowed against a payment transaction
  4.  So, for all partial refund, partial cancellation, the refund amount will be credited into My Credit (for registered user) and Credit Note (for guest user).
  5.  For full cancellations, a ticket will be raised to Finance team for refunding the amount from panel provided by NBO team.
@Territory finance team, please see that all financial reconciliations are properly done for OmanNet payment method from tomorrow onwards. If you have any questions or clarifications, please reach out to me or @Venkata Burle<mailto:[email-masked]>.

Note: We will monitor the payments on websites for 2 days and verify that fulfilment, sale posting etc are happening correctly. Once everything is verified on websites post 2-3 days, we will enable OmanNet Debit Cards on all the 3 concept apps.

Please disseminate this information to relevant team members if missed.

Please find below the payment journey for OmanNet Debit Card payments.

  1.  User chooses Debit Card option on checkout and clicks on Pay Now.

  1.  User is redirected to bank page where he enters the card details for completing the payment.

Regards,
Prince Raj Anand
Senior Product Owner
Web Team | Landmark Group
Mob: +91 9654683368

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