Subject: RE: Drop Payment //[email-masked] // 3242112
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Mohammed Athar (TCS)" <[email-masked]>
Date: Sun, 31 Oct 2021 07:04:06 +0000

++ @Akshay Berry<mailto:[email-masked]>

Kindly check on this.

It’s a drop payment issue and its not going to be in Hybris.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Tuesday, October 26, 2021 4:02 PM
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammed Athar (TCS) <[email-masked]>
Subject: Re: Drop Payment //[email-masked] // 3242112

External email sender, please take precaution.
Hi Jessie,

We are not able to locate any order with order id - 6360303798.

Kindly check and advise.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 25, 2021 2:47:37 PM
Subject: RE: Drop Payment //[email-masked]<mailto://[email-masked]> // 3242112

Hi @Apoorv Joshi<mailto:[email-masked]> We have received the payment from the customer refer to the below screenshot FYI & the order number of the customer is 6360303798

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I051473
LANDMARK
504000010006080000000.00
MADA
10/18/2021
18:33:18
143.1
0
0
139.81
3.29
2.86
0.43
10/18/2021
Purchase
506968******1474
66869
1.29115E+11
20533871/2021-10-18
0
ARBS2I051473

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 24, 2021 11:00 AM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment //[email-masked]<mailto://[email-masked]> // 3242112

External email sender, please take precaution.
Dear Athar,

Kindly assist to check regarding below drop payment case.

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 22, 2021 3:35:36 PM
Subject: Drop Payment //[email-masked]<mailto://[email-masked]> // 3242112

Hi Team,

Ticket ID: 3242112

Auth ID: 066869
Data: 18/10/2021
Email ID: [email-masked]<mailto:[email-masked]>
Amount: 143.10 SAR

Issue: the customer placed unsuccessful order and the amount (143.10 SAR) has been deducted from his account, kindly check and do the needful,
Regards,
Ebrahim Hageb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com