Subject: Re: Drop payment//3257200
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Wed, 27 Oct 2021 20:24:08 -0700 (MST)

Dear Athar, 

Kindly assist to check regarding the below drop payment case and update us. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]> 
Sent: Wednesday, October 27, 2021 9:07:15 PM 
Subject: Drop payment//3257200 

Hi Team 

Card number : 4830103007187099 
Date : 18/10/2021 
Amount : SAR 257 
Auth Code / reference number : 15098610 

The customer reported that the above amount has been debited from his account .After checking the hybris we can not find and order placed successfully 
Note ( The customer used another card end with *6124 to placed an order sucessfully 6360304851 on same date and with same amount) 

Kindly check and advise 

Regards, 
Elharith