Subject: RE: on validation cancelled deduction - order id - 9507417251
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ziena Saeed <[email-masked]>
Date: Tue, 26 Oct 2021 11:07:56 +0000

++@Faraz Lohani<mailto:[email-masked]> @Akshay Berry<mailto:[email-masked]>

Kindly check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Tuesday, October 26, 2021 1:59 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Ziena Saeed <[email-masked]>
Subject: on validation cancelled deduction - order id - 9507417251

External email sender, please take precaution.
Hi Team,

The customer is claiming that there is a deduction of amount AED 949.00 against the on validation cancelled order 9507417251 and share the below details.

Please assist us check and refund if it's done from our end.

Case id - 3243154

Amount deducted  - AED949 /-
Date of deduction - Oct 12th 2021
Email address - [email-masked]<mailto:[email-masked]>
Authorization code/card number - Master  5521911008403450

Thank you for your help.

Regards,
Manish
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