Subject: Re: Arabic Language Test - Mohammad Aslam
From: Deeksha Dadu <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Ufaq Zareen <[email-masked]>
Date: Thu, 21 Oct 2021 09:13:05 +0000

Go or no go?

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 October 2021 at 5:53 PM
To: Ufaq Zareen <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Arabic Language Test - Mohammad Aslam

Below Average 6/10

Regards
Shakeeb

________________________________
From: "Ufaq Zareen" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 20, 2021 5:27:51 PM
Subject: Fwd: Arabic Language Test - Mohammad Aslam

________________________________
From: "Mohammad Aslam" <[email-masked]<mailto:[email-masked]>>
To: [email-masked]<mailto:[email-masked]>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "HR" <[email-masked]<mailto:[email-masked]>>, "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "ufaq zareen" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 20, 2021 5:22:33 PM
Subject: Arabic Language Test - Mohammad Aslam

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Mohammad Aslam    /  (812004) 8298241346    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.                                       السلام علیکم ورحمةالله وبركاته

                                                          ،تحية طيبة وبعد

      مع احترام كبير أردت اخباركم ان السلعة قد ارسلت بعد طلبك ولكن بسبب العنوان التي وجدت كانت غير.       .
                                صحيح لذلك ردت السلعة الي

            التمس منك العنوان الصحيح لارسالك بدون تاخير

                                      يرجي قبول اعتذاري المخلص

              في أي قضية لا تترددو في الاتصال بي عبر رقم

                                                               محمد اسلم

                                                        ...............

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.
                                   السلام عليكم ورحمة الله وبركاته

                                                           تحية طيبة وبعد

  أريد أن اخبركم مع الاحترام الذي اكنه لكم ان هذه الشركة
                                                       لخدمتكم ٢٤ ساعة .

  ولكن قبل كل شي يجب أن اتاكد الاسباب التي وجدت،بعد
                                                               ذلك اخبرك

                  فلا تترددو في الاتصال بي في أي قضية عبر

              يرجي قبول اعتذاري المخلص علي هذه المضايقة

                                                               محمد اسلم

.                                                                 ...........