Subject: Re: [#3248391] - inbound call -6350283706
From: Manish Kumar <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Harun Rashid <[email-masked]>, Centrepoint <[email-masked]>, Ali Mkhaimer <[email-masked]>, Rawan Barghouth <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Bsj Nf <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked], Navaz Nt <[email-masked]>, Shambhu Paswan <[email-masked]>, Punya Ghimire <[email-masked]>, Ankkur Gupta <[email-masked]>, Babyshop <
Date: Wed, 20 Oct 2021 07:12:17 -0700 (MST)

Hi Akshay, 

We have asked the customer to share his alternate contact number and will update once get the details from the customer. 

Thank you for your consideration. 

Regards, 
Manish 

From: "Akshay Berry" <[email-masked]> 
To: "Harun Rashid" <[email-masked]>, "Centrepoint" <[email-masked]>, "Ali Mkhaimer" <[email-masked]>, "Rawan Barghouth" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Bsj Nf" <[email-masked]>, "escalations dxbteam" <[email-masked]>, [email-masked], "Navaz Nt" <[email-masked]>, "Shambhu Paswan" <[email-masked]>, "Punya Ghimire" <[email-masked]>, "Ankkur Gupta" <[email-masked]>, "Babyshop" <[email-masked]> 
Sent: Wednesday, October 20, 2021 7:20:11 PM 
Subject: RE: [#3248391] - inbound call -6350283706 

[ mailto:[email-masked] | @Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Could you please ask customer for an alternate number for the delivery under ticket# 3248406 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Harun Rashid <[email-masked]> 
Sent: Wednesday, October 20, 2021 5:46 PM 
To: Akshay Berry <[email-masked]>; Centrepoint <[email-masked]>; Ali Mkhaimer <[email-masked]>; Rawan Barghouth <[email-masked]> 
Cc: Bsj Nf <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; Navaz Nt <[email-masked]>; Shambhu Paswan <[email-masked]>; Punya Ghimire <[email-masked]>; Ankkur Gupta <[email-masked]>; Babyshop <[email-masked]> 
Subject: RE: [#3248391] - inbound call -6350283706 

Hi [ mailto:[email-masked] | 
@Akshay Berry ] 

At last now she received call o same number but she strictly confirm not her order mobile number wrong. Kindly advise. 

0555969736-Wrong number 

Best Regards, 

Harun 

Supervisor 

Babyshop GDMS Operation 

Jeddah-2113 

Mob-0571180621 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 20, 2021 4:39 PM 
To: Harun Rashid < [ mailto:[email-masked] | [email-masked] ] >; Centrepoint < [ mailto:[email-masked] | [email-masked] ] >; Ali Mkhaimer < [ mailto:[email-masked] | [email-masked] ] >; Rawan Barghouth < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Punya Ghimire < [ mailto:[email-masked] | [email-masked] ] >; Ankkur Gupta < [ mailto:[email-masked] | [email-masked] ] >; Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#3248391] - inbound call -6350283706 

[ mailto:[email-masked] | @Harun Rashid ] , 

Customer contacting us from the same number. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Harun Rashid < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 20, 2021 5:30 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Centrepoint < [ mailto:[email-masked] | [email-masked] ] >; Ali Mkhaimer < [ mailto:[email-masked] | [email-masked] ] >; Rawan Barghouth < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Punya Ghimire < [ mailto:[email-masked] | [email-masked] ] >; Ankkur Gupta < [ mailto:[email-masked] | [email-masked] ] >; Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#3248391] - inbound call -6350283706 

Hi [ mailto:[email-masked] | 
@Akshay Berry ] 

Thanks for kind your update. But below number is wrong kindly send the customer another contact. 

0555969736-Wrong number 

Best Regards, 

Harun 

Supervisor 

Babyshop GDMS Operation 

Jeddah-2113 

Mob-0571180621 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 20, 2021 4:25 PM 
To: Harun Rashid < [ mailto:[email-masked] | [email-masked] ] >; Centrepoint < [ mailto:[email-masked] | [email-masked] ] >; Ali Mkhaimer < [ mailto:[email-masked] | [email-masked] ] >; Rawan Barghouth < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Punya Ghimire < [ mailto:[email-masked] | [email-masked] ] >; Ankkur Gupta < [ mailto:[email-masked] | [email-masked] ] >; Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#3248391] - inbound call -6350283706 

[ mailto:[email-masked] | @Harun Rashid ] , 

0555969736 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Harun Rashid < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 20, 2021 5:19 PM 
To: Centrepoint < [ mailto:[email-masked] | [email-masked] ] >; Ali Mkhaimer < [ mailto:[email-masked] | [email-masked] ] >; Rawan Barghouth < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Punya Ghimire < [ mailto:[email-masked] | [email-masked] ] >; Ankkur Gupta < [ mailto:[email-masked] | [email-masked] ] >; Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#3248391] - inbound call -6350283706 

Hi Team 

Kindly update the customer correct contact. Otherwise delivery pending. 

Best Regards, 

Harun 

Supervisor 

Babyshop GDMS Operation 

Jeddah-2113 

Mob-0571180621 

From: Harun Rashid 
Sent: Wednesday, October 20, 2021 11:11 AM 
To: Centrepoint < [ mailto:[email-masked] | [email-masked] ] >; Ali Mkhaimer < [ mailto:[email-masked] | [email-masked] ] >; Rawan Barghouth < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Punya Ghimire < [ mailto:[email-masked] | [email-masked] ] >; Ankkur Gupta < [ mailto:[email-masked] | [email-masked] ] >; Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#3248391] - inbound call -6350283706 

Hi [ mailto:[email-masked] | 
@Centrepoint ] 

Please check the below order status order placed on 23-Sep-21 but same day customer responded wrong number but tomorrow 21 st -Oct-21we are arranging vehicle to Yanbu and reschedule the order. Kindly send back customer correct contact urgent. Once receive the contact will done the deliver. 

[ mailto:[email-masked] | @Ali Mkhaimer ] [ mailto:[email-masked] | @Rawan
 Barghouth ] [ mailto:[email-masked] | @Akshay Berry ] -Need to support. 

Best Regards, 

Harun 

Supervisor 

Babyshop GDMS Operation 

Jeddah-2113 

Mob-0571180621 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 20, 2021 10:43 AM 
To: Harun Rashid < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#3248391] - inbound call -6350283706 

External email sender, please take precaution. 

Dear team 

Kindly provide us with the proof of delivery for the below Item as the customer confirmed not receiving the Item 
Order number: 6350283706 
Tracking number :SD002960555 
Contact number:+966555969736 
ITEM : 162995206 

On Wed, 20 Oct at 11:41 AM , شروق < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Dear team 

Kindly provide us with the proof of delivery for the below Item as the customer confirmed not receiving the Item 
Order number: 6350283706 
Tracking number :SD002960555 
Contact number:+966555969736 
ITEM : 162995206 

3248391:1125156 
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