Subject: RE: Refund Approval - 6484963695
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, PRINCE MALIK <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 20 Oct 2021 10:57:05 +0000

Hi Manish,

Will check and update.

From: Manish Kumar <[email-masked]>
Sent: Tuesday, October 19, 2021 7:09 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; PRINCE MALIK <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Refund Approval - 6484963695

External email sender, please take precaution.
Hi Team,

Please assist on the below concern.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 19, 2021 8:28:57 PM
Subject: Refund Approval - 6484963695

Hi Team,

Order Date : Apr 22, 2020
Order ID: 6484963695
Tracking ID: S001049335619
Issue Description: The order was shipped from our side on 4/25/20 but till now the order has not been delivered to the customer and Shipa has confirmed that the order has been cancelled due to aging.

Under the child ticket 3183244, we have tried checking with the WH regarding the status for the shipment, but we have not heard anything from them.

Kindly provide us approval to process the refund as the order is since April. This is the customer's first order with us

Regards,
Nikhil.

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