Subject: RE: My Credits Removal Request - 4603605940
From: Mohamed Nagy <[email-masked]>
To: Prakash Iyangar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 17 Oct 2021 09:38:14 +0000

Dear @Prakash Iyangar<mailto:[email-masked]>,

Appreciate your approval to block the amount of QAR90  , as the email used is not correct and now customer is not able to access the account,
Awaits for your kind approval,

Regards,
Mohamed Nagy

From: Jessie Caparas <[email-masked]>
Sent: Saturday, October 16, 2021 1:40 PM
To: Apoorv Joshi <[email-masked]>; Akshay Berry <[email-masked]>; Mohamed Nagy <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: My Credits Removal Request - 4603605940
Importance: High

++@Mohamed Nagy<mailto:[email-masked]>

Can you please assist.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 15, 2021 7:55 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: My Credits Removal Request - 4603605940

External email sender, please take precaution.
Hi Akshay,

Please assist to get approval on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 14, 2021 4:48:51 PM
Subject: Re: My Credits Removal Request - 4603605940

Hi Team,

Kindly assist on the below.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "prakash iyangar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 9, 2021 2:09:34 PM
Subject: My Credits Removal Request - 4603605940

Hi Prakash,

With reference to the order number: 4603605940

Customer has placed the order using an incorrect email address which he does not have access to. Now he is unable to access his account with us and is unable to use the My Credits.

Email address which customer have used: [email-masked]<mailto:[email-masked]>
Correct Email Address: [email-masked]<mailto:[email-masked]>

Customer is shopping with us since Aug 2021 and has 4 completed orders.

Kindly approve to cancel the My Credits and give him a voucher instead. The refund value is QAR 90.

Thank you for your help!

Regards,
Apoorv

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com