Subject: Re: Refund approval for missing item 162752959 Order ID 9506510677
From: MAZIM IBRAHIM <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sat, 16 Oct 2021 21:18:34 -0700 (MST)

Hi Team, 

Any update 

Regards 

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, October 14, 2021 8:27:43 AM 
Subject: Refund approval for missing item 162752959 Order ID 9506510677 

Hi Team, 

Problem Statement : Refund approval for missing item 162752959 . 
Order Date :Aug 5, 2021 
Order ID: 9506510677 
Tracking ID: JB729319 
Total value: AED 474.95 
Concept: Babyshop 

Missing Item ID : 162752959 
Issue Description :Customer informed us that he did not received the item ID: 162752959 in his order 

Customer's history : The customer is with us since 12/3/19 and this is his 25th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded and close the issue. 

Regards, 
MazinBassi