Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Sat, 16 Oct 2021 11:11:57 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

A

3184989 - why is this reopened?

Akshay Berry

A

Akshay Berry

3184989 - why is this reopened?

checking

Apoorv Joshi

A

Akshay Berry

3184989 - why is this reopened?

Customer is responding and is saying that she has already returned and courier did not give her any receipt. That is why the case is reopened.

Apoorv Joshi

A

Apoorv Joshi

Customer is responding and is saying that she has already returned and courier did not give her any receipt. That is why the case is reopened.

proceed with goodwill refund and close the case

Akshay Berry

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