Subject: Re: Bank Transfer // Refund approval // 6351047235
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 13 Oct 2021 21:38:54 -0700 (MST)

Hi Team, 

Please check if there is any further update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, October 12, 2021 2:44:33 PM 
Subject: Re: Bank Transfer // Refund approval // 6351047235 

Dear Athar, 

Kindly have a look on the below cases and approve for removal of My Credits to arrange for Bank Transfer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, October 9, 2021 4:35:04 PM 
Subject: Re: Bank Transfer // Refund approval // 6351047235 

Hi Team, 

Please assist to get an approval on the below to remove the My Credits and do a bank transfer instead. Payment mode of the order is COD. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, October 8, 2021 1:19:07 PM 
Subject: Bank Transfer // Refund approval // 6351047235 

Hi Team 

Problem Statement : Bank Transfer // Refund approval. 

Order Date : Sep 15, 2021 
Order ID: 6351047235 
Total Price : 1,021.866 

Issue Description :The customer doesn't want the refund in his My Credits saying that she doesn't want to order on the meantime and asking it to be removed and reprocess the refund to his bank account. 

Bank Details: 

. Bank Name: Bank Saudi Fransi 
. Branch: Muhammadiyah 
. Account Name: Lamya Almobark 
. Account Number: B9678000152 
. IBAN Number: SA82550000000B9678000152 
. Account Type: Current Account 

Regards, 
Ebrahim Hageb