Subject: Re: Eg Hybris issue (Order tap not opening )
From: Sreejith Sreekumar <[email-masked]>
To: Manish Kumar <[email-masked]>, Linu Lakshmanan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 12 Oct 2021 03:57:44 +0000

Hi Linu,

Please check if there is an issue with any backend node.

Thanks,
Sreejith

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________________________________
From: Manish Kumar <[email-masked]>
Sent: Tuesday, October 12, 2021 9:07:41 AM
To: Linu Lakshmanan <[email-masked]>; Sreejith Sreekumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Eg Hybris issue (Order tap not opening )

** This mail has been sent from an external source **

Hi Shreejith/Linu,

We are still getting issue with EG Hybris, kindly advise how much time will take it get it fixed.

Thank you for your support.

Regards,
Manish

________________________________
From: "Shakeeb Arsalan" <[email-masked]>
To: "Sreejith Sreekumar" <[email-masked]>
Cc: "Linu Lakshmanan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>
Sent: Monday, October 11, 2021 8:48:17 PM
Subject: Re: Eg Hybris issue (Order tap not opening )

Hi Sreejith,

Jira has been raised

https://landmark.atlassian.net/browse/REL-147785

Regards
Shakeeb

________________________________
From: "sreejith sreekumar" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "Linu Lakshmanan" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Monday, October 11, 2021 8:13:51 PM
Subject: Re: Eg Hybris issue (Order tap not opening )

Hi Shakeeb,

Can you please raise a ticket with support team via Jira under REL project.

Thanks,
Sreejith

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________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, October 11, 2021 8:04:18 PM
To: Linu Lakshmanan <[email-masked]>; Sreejith Sreekumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Eg Hybris issue (Order tap not opening )

** This mail has been sent from an external source **

Hi Team,

PFA and assist as we are not able to open the order tap in Egypt Hybris and getting the error mentioned in the Screenshot attached.

EG hybris link: https://extcseg.lmsin.net/eg/cscockpit/index.zul

Please note that we have cleared the cache & cookies and tried different browser, however we are getting same error.

Please assist ASAP regarding this issue.

Regards
Shakeeb
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