Subject: Drop payment issue - [email-masked]
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sat, 9 Oct 2021 08:54:00 -0700 (MST)

Hi Athar, 

Kindly assist with the dropped payment. The customer has shared the following details with us: 

Date of deduction: Sep 27, 2021 
Card Number: 5210 6903 6816 1447 
Transaction ID: 126803416622 & 126803416600 
Amount deducted: PHP 3,751.63 & PHP 3,751.63 
Customer Email ID: [email-masked] 

Thank you for your help! 

Regards, 
Apoorv.