Subject: RE: Drop Paymet - 3066271
From: Reddy Prasad <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Mustafa Chakki <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 9 Oct 2021 14:12:32 +0000

Dear Mustafa

Can you please check and share transaction id customer

Regards

Reddy prasad

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 8, 2021 11:24 AM
To: Reddy Prasad <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>; Mustafa Chakki <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Drop Paymet - 3066271
Importance: High

External email sender, please take precaution.
Dear Reddy,

Customer reported deduction of KWD 6.25 and as per finance tracker(Row 192) the update is mentioned that - manual request has been sent to bank on Sep 9, 2021.

Transaction ID is 124480007332

As per customer he has still not received the refund. Please assist us to get an update regarding this refund.

Thank you for your help!

Regards,
Apoorv
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