Subject: Re: Refund approval #3133204
From: Shakeeb Arsalan <[email-masked]>
To: AHMED OMER <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 9 Oct 2021 03:29:21 -0700 (MST)

Disregarded as shared in another escalation 

From: "AHMED OMER" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]> 
Sent: Saturday, October 9, 2021 2:48:18 PM 
Subject: Refund approval #3133204 

Hi Team 

Ticket number:3133204 

Problem Statement :Refund approval approval. 
Order Date :19/08/2019 
Order ID: 6442384494 
Refund value:60 SAR 

Issue Description:The customer claim that he receive the order in 19/08/2021 and there was an item missing (Long jeans with button closure and pockets) from the order and we check the order is 2 years ago.kindly check the matter and provide us the refund approval for the customer and assist us to close this ticket. 
Regards, 
Ahmed omar