Subject: RE: Drop Payment - 7481905906
From: Akshay Berry <[email-masked]>
To: "Bhisham Manwani (TCS)" <[email-masked]>, Naseem Juma <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, MAZIM IBRAHIM <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, abdulqader ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Nooruddeen Othiyil <[email-masked]>
Date: Thu, 7 Oct 2021 13:23:40 +0000

@Bhisham Manwani (TCS)<mailto:[email-masked]>,

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Bhisham Manwani (TCS) <[email-masked]>
Sent: Thursday, October 7, 2021 5:15 PM
To: Naseem Juma <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; MAZIM IBRAHIM <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; abdulqader ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Nooruddeen Othiyil <[email-masked]>
Subject: Re: Drop Payment - 7481905906

Dear Naseem,

I have checked my Sales till today there is no Sales made.

Dear Jessie,

Is there any Screenshot which you can provide please for Order Invalidated please.

Thanks and Regards,

Bhisham Narayan Manwani

Email: [email-masked]<mailto:[email-masked]>
________________________________
From: Naseem Juma <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 7, 2021 1:09 PM
To: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Nooruddeen Othiyil <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 7481905906

Dear Bisham,

Please provide screenshot of cancelled order.

Thanks

Naseem Juma

From: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 26, 2021 10:27 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7481905906

Dear Naseem,

Please find below benefit pay details.

Sales not made and Order is Validation cancelled, credit balance will be 0. Please Proceed.

S.No.

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

209

7/26/2021 17:08

'677950

'BENEFIT

'374745

1 - Purchase

'048

'32.51

'CAPTURED

'00

'7481905906

'202120795740998

'120716233064

'7

'88.201.58.121

'19a43993-9a40-4fab-8751-02776296dd2c

'BENEFIT

Thanks and Regards,

Bhisham Narayan Manwani

Email: [email-masked]<mailto:[email-masked]>

________________________________

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 23, 2021 1:54 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7481905906

External email sender, please take precaution.

Hi Team,

Please assist on the below case for BENEFIT refund.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 21, 2021 7:37:20 PM
Subject: Re: Drop Payment - 7481905906

Hi Team,

Please assist to get an update on the below.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 9, 2021 9:53:02 AM
Subject: Re: Drop Payment - 7481905906

Hi Team,

Please assist to close the below case.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Cc: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 5, 2021 4:52:26 PM
Subject: Re: Drop Payment - 7481905906

Hi Akshay,

Please advise further on the below, still no update from concerned.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Cc: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 2 September, 2021 11:15:10
Subject: Re: Drop Payment - 7481905906

Hi Akshay,

Please advise further on the below, still no update from cocnerned.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 29, 2021 12:28:44 PM
Subject: RE: Drop Payment - 7481905906

@Bhisham Manwani (TCS)<mailto:[email-masked]> @Naseem Juma<mailto:[email-masked]>,

Reminder.

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 27, 2021 1:30 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Megh singh <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7481905906

External email sender, please take precaution.

Hi Akshay,

Please advise if any update.

Regards,

Apoorv

________________________________

From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Megh singh" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 22, 2021 4:06:46 PM
Subject: RE: Drop Payment - 7481905906

@Bhisham Manwani (TCS)<mailto:[email-masked]> @Naseem Juma<mailto:[email-masked]>,

Update asap.

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 22, 2021 2:28 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Naseem Juma <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Megh singh <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7481905906

External email sender, please take precaution.

Hi Akshay,

Please assist on the below as well to get an update from the concerned.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Megh singh" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 20, 2021 5:52:14 PM
Subject: Re: Drop Payment - 7481905906

Hi Bhisham,

Is there any update for the below.

Regards,

Apoorv.

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Megh singh" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 August, 2021 08:30:13
Subject: Re: Drop Payment - 7481905906

Hi Bhisham,

Kindly assist on the below, thank you for your help!

Regards,

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Naseem Juma" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Megh singh" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 13, 2021 11:52:44 PM
Subject: RE: Drop Payment - 7481905906

@Naseem Juma<mailto:[email-masked]>

Can you please help us on the below?

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 12, 2021 2:54 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Megh singh <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 7481905906

External email sender, please take precaution.

Hi Team,

Please asisst on the below.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Megh singh" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 3, 2021 1:21:20 PM
Subject: Drop Payment - 7481905906

Dear Megh,

Kindly assist to investigate the below case for Drop Payment. Customer tried to place order, it did not go through. Payment mode was: BENEFIT.

Below are the transaction details and also attaching the bank statement showing the deduction.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 1, 2021 2:40:38 PM
Subject: Refund #7481905906

Hi Team.

With reference to order number 7481905906.

Customer claiming that the amount dedicate from his account

 1.Bank statement showing deduction amount attached

    2. Exact amount of deduction : 32.510

    3. Date of deduction:26-7-2021

    4. Authorisation Code for deduction: 374745

    5. Registered email address: [email-masked]<mailto:[email-masked]>

​

Regards

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Cdf486f9b5cde4090bf9608d989948226%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637692093192587238%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7QBpHoQxVnKsRRxJFDztqCYD251d1g0PDRN4Kn9Dt%2Fw%3D&reserved=0>

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