Subject: Re: Bank Transfer // Refund approval.
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 7 Oct 2021 02:47:52 -0700 (MST)

Hi Team, 

Please check and advise regarding the below issue. 

Regards 
shakeeb 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, October 3, 2021 2:16:34 PM 
Subject: Bank Transfer // Refund approval. 

Hi Team 

Problem Statement : Bank Transfer // Refund approval. 

Order Date : Aug 7, 2021 
Order ID: 6337042737 
Tracking ID : SD002682357 
Total Price : 69 SAR 
Issue Description: The customer doesn't want the refund in his My Credits as he said used an incorrect email to place the order. 

Bank Details: 

. Bank Name: Al-Rajhi Bank 
. Branch: turba 
. Account Name: Naha Mahal Al-Baqami 
. Account Number: 264608010493964 
. IBAN Number: 80000264608010493964 
. Account Type: Current Account