Subject: Missed chats
From: Shakeeb Arsalan <[email-masked]>
To: elsadeg aa <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Shaha Alsobaiy <[email-masked]>, abdulmajeed alanzy <[email-masked]>, "Hessah Alosaimi" <[email-masked]>
Date: Thu, 7 Oct 2021 02:43:40 -0700 (MST)

Hi Ali / Team, 

Please note that today the chat in the morning was missed due to Shaha's late coming and the night Agent left without handing over the chat to anyone 

Need you to advise the night Agents and everyone not to leave till they make sure there is someone available to take over. 

If no one replied on the groups then ask them to call the Available floor support, if that did not answer then let them call me. 

This needs to be informed and followed strictly by everyone. 

Regards 
Shakeeb