Subject: Re: RRN MADA 6240157894
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Musaed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 6 Oct 2021 23:34:29 -0700 (MST)

Hi Malik, 

Please find below the requested bank details: 

Bank Name: Riyad Bank. 
Branch: ALMAHRAJAN DISTRICT 
Name: Amani Salim Al-Hwaiti. 
Account number: 4102641069940 
IBAN Number: SA3920000004102641069940 
Account Type: Current 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, October 4, 2021 6:07:02 PM 
Subject: RE: RRN MADA 6240157894 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] 

Please get bank details to do manual refund. 

From: Malik Ismail <[email-masked]> 
Sent: Monday, October 4, 2021 1:21 PM 
To: Shakeeb Arsalan <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Musaed <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: RRN MADA 6240157894 

Hi Shakeeb , 

Will check and update. 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 2, 2021 12:31 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Musaed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: RRN MADA 6240157894 

External email sender, please take precaution. 

Hi Malik, 

Can you please check regarding the issue below. 

The customer is claiming that he did not receive the refund since 11/13/20, Could not find the RRN in the sheets we have. 

Can you please advise regarding this issue. 

Regards 

Shakeeb 

From: "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 2, 2021 10:37:48 AM 
Subject: RRN 6240157894 

Hi Team, 

Order number : 6240157894 

RMA: 1000160770 

Amount : 873.60 SAR 

The customer still claiming he didn't receive the refunded amount and he provided the Bank statement as well. 

Kindly check and provide us the RRN . 

Regards, 

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