Subject: RE: RRN MADA 6240157894
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 4 Oct 2021 09:21:07 +0000

Hi Shakeeb,

Will check and update.

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, October 2, 2021 12:31 PM
To: Malik Ismail <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Musaed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: RRN MADA 6240157894

External email sender, please take precaution.
Hi Malik,

Can you please check regarding the issue below.

The customer is claiming that he did not receive the refund since 11/13/20, Could not find the RRN in the sheets we have.

Can you please advise regarding this issue.

Regards

Shakeeb

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 2, 2021 10:37:48 AM
Subject: RRN  6240157894

Hi  Team,

Order number : 6240157894
RMA: 1000160770
Amount : 873.60 SAR

The customer still claiming he didn't receive the refunded amount and he provided the Bank statement as well.

Kindly check and provide us the RRN .

Regards,

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