Subject: Re: RRN MADA 6240157894
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 2 Oct 2021 01:30:41 -0700 (MST)

Hi Malik, 

Can you please check regarding the issue below. 

The customer is claiming that he did not receive the refund since 11/13/20, Could not find the RRN in the sheets we have. 

Can you please advise regarding this issue. 

Regards 
Shakeeb 

From: "Mohammad Musaed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 2, 2021 10:37:48 AM 
Subject: RRN 6240157894 

Hi Team, 

Order number : 6240157894 
RMA: 1000160770 
Amount : 873.60 SAR 

The customer still claiming he didn't receive the refunded amount and he provided the Bank statement as well. 

Kindly check and provide us the RRN . 

Regards,