Subject: Refund to be processed to the original mode of payment - 1590362342
From: Nikhil Bishnoi <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 1 Oct 2021 18:16:24 +0530

Hi Team,

With regards to the order ID 1590362342, the customer is complaining that
he has paid thru OMANNET but the refund was processed as RV.

We have raised REL-146636 to change the mode of refund, but they are
telling us that since this is RTS, they will nor be able to assist with
this.

We have raised child ticket 3157590 to DXBteam and they are asking us to
contact the Oman Finance team

Kindly assist.

Regards,
Nikhil.