Subject: Re: HB KSA Agents FD licenses request
From: Shakeeb Arsalan <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: Hamza Nouri Ahmad Abu Azzam <[email-masked]>, Deepak Devasia <[email-masked]>, Saurabh Dadu <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Hasan Razakhan <[email-masked]>, Muralidharan Gunjur <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Fri, 1 Oct 2021 00:50:39 -0700 (MST)

Hi Yahia, 

PFA head count that we have now. 

Please note that HB licenses we had were 15 Licenses, However it was coming 17 because we borrowed 2 licenses from the web-team because all of the occasional licenses of HB KSA team expired at once so we had to give 2 licenses to 2 of the Agents so we can manage. 

Also note that 2 people from KSA have been let go yesterday so we require 4 licenses now. 

Syed Ataullah 	[ mailto:[email-masked] | [email-masked] ] 	KSA & UAE 	Full time 
Amir Aziz 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Ankit Kumar 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Javed Aslam 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Jok Kuol 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Mohammad Faizan 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Mohammed Ali 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Mosab Mohammed Abdalla Nasreldin 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
RAMI KASSAM 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Waseem Ahemad . Khan 	[ mailto:[email-masked] | [email-masked] ] 	UAE 	Full time 
Malek Hosan 	[ mailto:[email-masked] | [email-masked] ] 	KSA 	Full time 
Hasan Nour 	[ mailto:[email-masked] | [email-masked] ] 	KSA 	Full time 
Asma Salem 	[ mailto:[email-masked] | [email-masked] ] 	KSA 	Full time 
Hessah Alosaimi 	[ mailto:[email-masked] | [email-masked] ] 	KSA 	Full time 
Abdulmajeed Alanzy 	[ mailto:[email-masked] | [email-masked] ] 	KSA 	Full time 
Shahah Alsubaie 	[email-masked] 	KSA 	Occasional expired 
Abdulwahid Mohamed 	[email-masked] 	KSA 	Occasional expired 
Khaled Sufian 	[ mailto:[email-masked] | [email-masked] ] 	KSA 	Occasional expired 
Samah Alharby 	[email-masked] 	KSA 	Occasional expired 

Regards 
Shakeeb 

From: "Yahia Taha" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]>, "Deepak Devasia" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "Hasan Razakhan" <[email-masked]>, "Muralidharan Gunjur" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Thursday, September 30, 2021 5:50:24 PM 
Subject: RE: HB KSA Agents FD licenses request 

Hi Shakeeb 

Please review below license and confirm if they belong to you or not, as per FD report we have 17 active fulltime licenses for LSM team and 7 occasional, while our headcount is 14 as per Saurabh. 

	

Name 	

Roles 	

Email 	

Groups 	

Agent Type 	

Scope 	

Last Seen 

Abu Sufian 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Amir Aziz 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Ankit Kumar 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Asma Salem 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, and HomeBox KSA 	

Full-Time Agent 	

Global Access 	

Thu, 30 Sep, 2021 

Hasan Nour 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Hessah Alosaimi 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

HB-LSM-KSA-Followup and HomeBox KSA 	

Full-Time Agent 	

Global Access 	

Thu, 30 Sep, 2021 

Javed Aslam 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Jok Kuol 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Sat, 25 Sep, 2021 

Malek Hosan 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Wed, 29 Sep, 2021 

Mohammad Faizan 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Mohammed Ali 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Mohd Iqbal 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Mosab Mohammed Abdalla Nasreldin 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

RAMI KASSAM 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Syed Ataullah 	

Supervisor 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Global Access 	

Thu, 30 Sep, 2021 

Waseem Ahemad . Khan 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Yahkoob Erachat 	

Agent 	

[ mailto:[email-masked] | [email-masked] ] 	

Facebook KSA HB, HB LiveSalesman, HB-LSM-Followup, HB-LSM-KSA-Closed, HB-LSM-KSA-Followup, HB-LSM-WHATSAPP-NOACTION, HomeBox Instagram, HomeBox KSA, and HomeBox UAE 	

Full-Time Agent 	

Groups 	

Thu, 30 Sep, 2021 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Jessie Caparas <[email-masked]> 
Sent: Thursday, September 30, 2021 2:44 PM 
To: Yahia Taha <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Cc: Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Deepak Devasia <[email-masked]>; Saurabh Dadu <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Hasan Razakhan <[email-masked]>; Muralidharan Gunjur <[email-masked]> 
Subject: RE: HB KSA Agents FD licenses request 
Importance: High 

[ mailto:[email-masked] | @Yahia Taha ] 

You can actually export this report in Freshdesk moving forward to check the licenses as per group. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 30, 2021 3:28 PM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Deepak Devasia < [ mailto:[email-masked] | [email-masked] ] >; Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Muralidharan Gunjur < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: HB KSA Agents FD licenses request 

Dear Saurabh 

I had no idea about occasional licenses, I remember that I have spoken to Niren and he confirmed that you have sufficient licenses for current fiscal year. 

[ mailto:[email-masked] | @Jessie Caparas ] could you please confirm how many licenses are active for LSM KSA HB team, based on this will decide either creation or just replacement. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Cdca3bd781b43481d885d08d9840790e1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637685990736037366%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2Bk9MQwNW%2BPnEGo%2BIEHbz261MAgL6l92Yd%2BSLIVoxm1w%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Cdca3bd781b43481d885d08d9840790e1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637685990736037366%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Nc2kFjrcqdHLedUdUDci3YY63MYInPLFMCmeWyCHrR4%3D&reserved=0 | www.landmarkgroup.com ] 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 29, 2021 5:56 PM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Deepak Devasia < [ mailto:[email-masked] | [email-masked] ] >; Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: HB KSA Agents FD licenses request 

External email sender, please take precaution. 

Hi Yahia, 

Please note that we require 6 licenses for our team in KSA, as they were using occasional licenses and that have been expired. 

Regards 
Shakeeb 
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