Subject: RE: My Credits Removal Request - 6333154418
From: Ashish Bumra <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Loujain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 30 Sep 2021 12:50:27 +0000

Approved.

From: Mohammed Athar (TCS) <[email-masked]>
Sent: Thursday, September 30, 2021 2:25 PM
To: Apoorv Joshi <[email-masked]>; Ashish Bumra <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Loujain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: My Credits Removal Request - 6333154418

Hi @Apoorv Joshi<mailto:[email-masked]> Approved.

HI @Ashish Bumra<mailto:[email-masked]> Please approve from your end as well.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 30, 2021 2:05 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Loujain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: My Credits Removal Request - 6333154418

External email sender, please take precaution.
Dear Athar,

Apologies for the typing mistake.

I have rechecked and yes as mentioned by you the correct amount is SAR 144 in My Credits. We need approval to remove the 144 in My Credits.

Kindly advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Loujain" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 30, 2021 2:21:09 PM
Subject: RE: My Credits Removal Request - 6333154418

Hi @Apoorv Joshi<mailto:[email-masked]> My credit is of SAR 144 & you have requested for SAR 122.Please check & advise.

 .

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 30, 2021 11:23 AM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Loujain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: My Credits Removal Request - 6333154418

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6333154418

Customer has reported to us that she no longer have access to her gmail account registered with us and she has also tried to reset the password for her gmail account and she is unable to do the same. Customer is requesting to receive the My Credit amount which she received in this order as a voucher instead.

Kindly approve to remove My Credits and give him the refund amount of SAR 122 as a voucher.

Thank you for your help!

Regards,
Apoorv
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