Subject: RE: SM Error
From: Yahia Taha <[email-masked]>
To: Shahzeen Rizvi <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 29 Sep 2021 07:51:57 +0000

Hi Shahzeen,

Further to our conversation requesting your kind support here please.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
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[lg][hb]

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, September 29, 2021 10:50 AM
To: Yahia Taha <[email-masked]>
Cc: Hamza Nouri Ahmad Abu Azzam <[email-masked]>; HB.CCCKSA <[email-masked]>
Subject: SM Error

External email sender, please take precaution.
Hi Yahia,

We are getting the attached error in Freshdesk since morning today and the agents are unable to respond to SM cases. Kindly assist to get it looked into.

Thank you for your help!

Regards,
Shakeeb
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