Subject: RE: [#3132172] - Delivery
From: Yahia Taha <[email-masked]>
To: Home Box <[email-masked]>, syed ataullah <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Mohammed Shahwaz Ahmed <[email-masked]>, Mohammed Basheeruddin <[email-masked]>, Vakeel Ahmad <[email-masked]>, Jamshid Kurikkal <[email-masked]>, Hamza Nouri Ahmad Abu Azzam <[email-masked]>, Ismail Aboukhater <[email-masked]>, "AHMED HASSAN" <[email-masked]>, HB.CCCKSA <[email-masked]>
Date: Tue, 28 Sep 2021 06:48:38 +0000

Team,

I’m really wondering how the customer is looped in our internal conversation and he is also replying to our mails

@Syed Ataullah<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> could you please check and avoid this going forward.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Safwat Alshawaf <[email-masked]>
Sent: Monday, September 27, 2021 9:04 PM
To: Home Box <[email-masked]>; Yahia Taha <[email-masked]>; Mohammed Basheeruddin <[email-masked]>; Vakeel Ahmad <[email-masked]>; Jamshid Kurikkal <[email-masked]>; AHMED HASSAN <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Ismail Aboukhater <[email-masked]>; Mohammed Shahwaz Ahmed <[email-masked]>
Subject: Re: [#3132172] - Delivery

External email sender, please take precaution.
This is strange. I personally went out with my Car, picked up the supervisor who entered my home yesterday and took Photos. I am surprised with this Email. Your Employee came yesterday to take photos and informed me that within two days someone will contact you for installation. I am really disappointed with the way this case is being handled.

On Mon, Sep 27, 2021 at 4:13 PM Home Box <[email-masked]<mailto:[email-masked]>> wrote:
مرحبا،

شكرا لتواصلك معنا.

تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.

​لا يمكن لفريقنا دخول المجمع دون إذن فريق الأمن ، ورفض حارس الأمن السماح للفريق بدخول المجمع.

شكرا لتعاونكم وتفهمكم معنا.

لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.

أصدقائك
فريق الدعم
3132172:1125156
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