Subject: Re: Call back request - 8290006293
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Faraz Lohani <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 27 Sep 2021 02:09:46 -0700 (MST)

PFA 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, September 27, 2021 2:06:32 PM 
Subject: Call back request - 8290006293 

Hi Team, 
The customer is requesting for a call back as the customer is complaining that he has received a wrong order and he has shared the images for the same. 

We have already raised a return request but the 1st one was cancelled and hence we have created a new return request for the collection but the customer wants a call back from an Arabic agent. 

Customer Name: Farah Alarbash 
Mobile Number: 99962282 

Kindly assist. 

Regards, 
Nikhil.