Subject: RE: Drop Payment // [email-masked] // 3139204
From: Malik Ismail <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 26 Sep 2021 11:36:05 +0000

Hi Athar,

Confirmed.

From: Mohammed Athar (TCS) <[email-masked]>
Sent: Sunday, September 26, 2021 12:48 PM
To: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Drop Payment // [email-masked] // 3139204

HI Team,

We have received the payment from the customer kindly refer to the below screenshot FYI & order number is 6354318952.

Hi @Malik Ismail<mailto:[email-masked]> Please confirm to proceed with the refund through payfort.

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
504000010006080000000
MADA
9/23/2021
22:15:36
240
0
0
235.26
4.74
4.12
0.62
9/25/2021
Purchase
529415******6811
527261
126619121711
19881383/2021-09-25
0
ARBS2I041473

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 26, 2021 11:05 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment // [email-masked]<mailto:[email-masked]> // 3139204

External email sender, please take precaution.
Hi Team,

Please check if there is any further update on the below.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 24, 2021 4:46:23 PM
Subject: Re: Drop Payment // [email-masked]<mailto:[email-masked]> // 3139204

Dear Athar,

Please assist to check regarding the below drop payment.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 24, 2021 3:28:16 PM
Subject: Drop Payment // [email-masked]<mailto:[email-masked]> // 3139204

Hi Team,

Ticket: 3139204

Card Number: 5294153461416811
Data: 23/9/2021
Email ID: [email-masked]<mailto:[email-masked]>
Amount: SAR 240
Code: 6167

Issue: the customer placed unsuccessful order and the amount (SAR 240) has been deducted from his account, kindly check and do the needful,

Regards,
Ebrahim Hageb

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