Subject: Mentioned in Group: Livesalesman Team
From: Mohamed Nagy via Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Sun, 26 Sep 2021 06:21:05 +0000 (UTC)

Hey Shakeeb Arsalan ,

Mohamed Nagy needs your input in this group conversation!

Livesalesman Team

M

@shakeeb.arsalan , @apoorv and @manish.kumar , For the LSM KSA Back Office team, we have 521 unresolved case, also make sure this is decreased by the EOD, and the August cases need to be closed ASAP, kindly make sure to assign old tickets to old agents in order to close it for once and all, will monitor the performance as well to make sure it is under control one more time.

Mohamed Nagy

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