Subject: Re: [#3091744] - Conversation with ميمـــآ .. items not received
From: Shakeeb Arsalan <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Date: Wed, 22 Sep 2021 04:30:57 -0700 (MST)

From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]> 
To: "Landmark Group" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "HB.CCCKSA" <[email-masked]> 
Sent: Wednesday, September 22, 2021 4:29:11 PM 
Subject: RE: [#3091744] - Conversation with ميمـــآ .. items not received 

Check with OLM team 

[ mailto:[email-masked] | @Shakeeb Arsalan ] we already share the escalation matrix 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Landmark Group <[email-masked]> 
Sent: Wednesday, September 22, 2021 7:52 AM 
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]> 
Cc: HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#3091744] - Conversation with ميمـــآ .. items not received 

External email sender, please take precaution. 

Hi Team, 

Request your assist in this issue. 

Missing items. 

Order number : 6347010463 
Order date: Sep 4, 2021 
Tracking ID: FP0905210002315 

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery. 

Please check the attached picture. 

Your friends 
The Support Team 

On Mon, 20 Sep at 9:36 AM , Landmark Group < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Missing items 

Order number : 6347010463 
Order date: Sep 4, 2021 
Tracking ID: FP0905210002315 

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery. 

Please arrange delivery at the earliest possible 

Your friends 
The Support Team 

BQ_BEGIN

On Sat, 18 Sep at 6:58 AM , Landmark Group < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Missing items 

Order number : 6347010463 
Order date: Sep 4, 2021 
Tracking ID: FP0905210002315 

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery. 

Please arrange delivery at the earliest possible 

Your friends 
The Support Team 

BQ_BEGIN

On Thu, 16 Sep at 6:35 AM , Home Box < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Issue : Missing items 
Order number : 6347010463 
Order date: Sep 4, 2021 
Tracking ID: FP0905210002315 

Assistance required : Missing items needs to be delivered . 

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery. 

Please look into this matter and the needful. 

Your friends 
The Support Team 

BQ_BEGIN

On Tue, 14 Sep at 10:16 AM , Landmark Group < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Issue : Missing items 
Order number : 6347010463 
Order date: Sep 4, 2021 
Tracking ID: FP0905210002315 

Assistance required : Missing items needs to be delivered . 

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery. 

Please look into this matter and the needful. 

Your friends 
The Support Team 

BQ_END

BQ_END

BQ_END

3091744:1125156 
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