Subject: RE: [#3091744] - Conversation with ميمـــآ .. items not received
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Landmark Group <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Date: Wed, 22 Sep 2021 10:59:11 +0000

Check with OLM team

@Shakeeb Arsalan<mailto:[email-masked]> we already share the escalation matrix

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Landmark Group <[email-masked]>
Sent: Wednesday, September 22, 2021 7:52 AM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: Fwd: [#3091744] - Conversation with ميمـــآ .. items not received

External email sender, please take precaution.

Hi Team,

Request your assist in this issue.
Missing items.

Order number : 6347010463
Order date: Sep 4, 2021
Tracking ID: FP0905210002315

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery.

Please check the attached picture.

Your friends
The Support Team
On Mon, 20 Sep at 9:36 AM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Missing items

Order number : 6347010463
Order date: Sep 4, 2021
Tracking ID: FP0905210002315

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery.

Please arrange delivery at the earliest possible

Your friends
The Support Team
On Sat, 18 Sep at 6:58 AM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:

Hi Team,

Missing items

Order number : 6347010463
Order date: Sep 4, 2021
Tracking ID: FP0905210002315

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery.

Please arrange delivery at the earliest possible

Your friends
The Support Team
On Thu, 16 Sep at 6:35 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Issue : Missing items
Order number : 6347010463
Order date: Sep 4, 2021
Tracking ID: FP0905210002315

Assistance required : Missing items needs to be delivered .

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery.

Please look into this matter and the needful.

Your friends
The Support Team
On Tue, 14 Sep at 10:16 AM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Issue : Missing items
Order number : 6347010463
Order date: Sep 4, 2021
Tracking ID: FP0905210002315

Assistance required : Missing items needs to be delivered .

As per customer these items are not delivered to customer , 161921350 , 154759737, 163106595, 160605092 , 163089877, 163018161 Please deliver the missing items or send us proof of delivery.

Please look into this matter and the needful.

Your friends
The Support Team

3091744:1125156
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