Subject: Re: [#3088982] - Conversation with Maram Nassar
From: Shakeeb Arsalan <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Landmark Group <[email-masked]>, "HB.CCCKSA" <[email-masked]>
Date: Sun, 19 Sep 2021 07:18:22 -0700 (MST)

Hi Hamza, 

Noted, 

Sorry for that. 

Will coach the Agent regarding this. 

Regards 
Shakeeb 

From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]> 
To: "Landmark Group" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "HB.CCCKSA" <[email-masked]> 
Sent: Sunday, September 19, 2021 11:49:04 AM 
Subject: RE: [#3088982] - Conversation with Maram Nassar 

why there’s two tickets ?? 

already respond stock order is failed, please inform the customer to cancel and made new one. 

Thanks. 

[ mailto:[email-masked] | @'Shakeeb Arsalan' ] FYI 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Landmark Group <[email-masked]> 
Sent: Sunday, September 19, 2021 6:42 AM 
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]> 
Cc: HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#3088982] - Conversation with Maram Nassar 

External email sender, please take precaution. 

Hi Team. 

We are still facing the same issue. 

Order is not pulling on CRM. 

Order: 6346975049 

Please check and assist. 

Thanks&Regards. 

The Support Team. 

On Fri, 17 Sep at 12:31 PM , Home Box < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Order: 6346975049 

Order not not pulling on CRM . Please check and assist. 

Regards, 

Cs team. 

BQ_BEGIN

On Wed, 15 Sep at 11:04 AM , Landmark Group < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Order: 6346975049 

Order not not pulling on CRM . 

Please check and assist. 

Thanks. 

BQ_BEGIN

On Sun, 12 Sep at 3:59 PM , Landmark Group < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi 

Order: 6346975049 

Order not not pulling on CRM 

Please check and assist. 

Thanks. 

BQ_BEGIN

On Sat, 11 Sep at 9:20 PM , Landmark Group < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Please take a look at ticket [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F3088982&data=04%7C01%7Chamza.abuazzam%40landmarkgroup.com%7C525dc4fff90a4b2b45d508d97b1f6537%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637676197045708898%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CjAYxAxUyeGYUbh%2B87V4IRp4OLm9%2FgdLAUehRlR0uTg%3D&reserved=0 | 
#3088982 ] raised by Maram Nassar ( [ mailto:[email-masked] | [email-masked] ] ). 

Hi 

Order: 6346975049 

Order not not pulling on CRM 

Please check and assist. 

Thanks. 

BQ_END

BQ_END

BQ_END

3088982:1125156 
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