Subject: Re: Debited twice // 6351803244
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 19 Sep 2021 02:13:30 -0700 (MST)

Dear Athar, 

Please assist to check on the below for double deuction, Auth code and bank statement is attached, card number is mentioned below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, September 19, 2021 2:38:35 PM 
Subject: Debited twice // 6351803244 

Hi team 

Order ID : 6351803244 
Customer ID : [email-masked] 
authorization Codes : attached 
Card number : 5297410794265779 
Amount: SAR446 

The customer reported that she has been debited twice while placing the order 6351803244 according to the bank statement she provided and the authorization codes for both operations. 

Please check and do the needful. 

Regards, 
Ebrahim Hageb