Subject: Late log in
From: Shakeeb Arsalan <[email-masked]>
To: abdulmonem <[email-masked]>
Cc: elsadeg aa <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 15 Sep 2021 04:54:35 -0700 (MST)

Hi Abdulmonem / Ali, 

PFA and make sure all of the Agents logging in on time no matter what. 

The should be Active and ready to handle Chats / Emails on time. 

It had been noticed that most of the agents are not logging in on time. 

Request you to look into this issue closely. 

Regards 
Shakeeb