Subject: Re: Bank Transfer // approval ( 8284973091)
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, abdulqader ahmed <[email-masked]>
Date: Wed, 15 Sep 2021 03:14:55 -0700 (MST)

Hi Jessie, 

Customer is not agreeing for a voucher. 

Customer is saying he do not wish to place any more orders so he does not require the amount nor as the voucher nor as my credits. 

Kindly advise further. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "abdulqader ahmed" <[email-masked]> 
Sent: Monday, September 13, 2021 3:46:11 PM 
Subject: Re: Bank Transfer // approval ( 8284973091) 

Hi Jessie, 

We have contacted the customer and are waiting for an update from him. If the customer agrees, we will give him a voucher. 

Thanks and Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "abdulqader ahmed" <[email-masked]> 
Sent: Monday, September 13, 2021 12:57:54 PM 
Subject: RE: Bank Transfer // approval ( 8284973091) 

Guys, 

Can we convince the customer for an additional voucher since it does make sense amount is so less to do a bank transfer. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Mustafa Chakki <[email-masked]> 
Sent: Monday, September 13, 2021 10:41 AM 
To: Jessie Caparas <[email-masked]>; Manish Kumar <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Abdulqader Ahmed <[email-masked]> 
Subject: RE: Bank Transfer // approval ( 8284973091) 

Dear Jessie, 

Even if I take the apporoval, bank doesn’t takes the petty deposits below 50 KWD. 

So, just in those type of cases please confirm with the customer to collect the cash from the nearest store. 

Regards, 

MUSTAFA CHAKKI 

Assistant – F & A 

[ mailto:Mustafa.chakki@landmarkgroup,com | Mustafa.chakki@landmarkgroup,com ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, September 13, 2021 9:04 AM 
To: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Abdulqader Ahmed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Bank Transfer // approval ( 8284973091) 

[ mailto:[email-masked] | @Mustafa Chakki ] 

Can you please help us on the below approval. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, September 13, 2021 9:54 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Abdulqader Ahmed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Bank Transfer // approval ( 8284973091) 

External email sender, please take precaution. 

Hi Jessie, 

Please advise on the below bank ransfer approval. 

Thank you for your help. 

Regards, 

Manish 

From: "Abdulqader Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 9, 2021 1:59:01 PM 
Subject: Bank Transfer // approval ( 8284973091) 

Hi Team 

Problem Statement : Bank Transfer // approval. 

Order Date : Aug 6, 2021 

Order ID: 8284973091 

Tracking ID : 100077579854 

Total Price : KWD2.00 

Issue Description:The customer doesn't want the refund in his My Credits saying he doesn't want to order anymore and asking it to be removed and reprocess the refund to his bank account. 

Bank Details: 

Account name: CLIFFORFD FERNANDES 

Bank name: NATIONAL BANK OF KUWAIT 

branch name:KHAITAN 

account number:2005272510 

account type:NBK EXPRESS ACCOUNT. 

IBAN Number : KW82NBOK0000000000002005272510. 

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