Subject: RE: drop payment KSA #3083138
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED OMER <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Wed, 15 Sep 2021 07:31:45 +0000

Hi Akshay,

We have received the payment from the customer but the auth code given below is wrong kindly recheck with the customer to ensure that we are processing the refund to the right customer.

The order number is 6349012297

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
504000010006080000000
MADA
9/9/2021
15:24:32
223.2
0
0
218.71
4.49
3.9
0.59
9/9/2021
Purchase
529415******8501
994560
1.25212E+11
19481080/2021-09-09
0
ARBS2I041473

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Akshay Berry <[email-masked]>
Sent: Wednesday, September 15, 2021 9:55 AM
To: Jessie Caparas <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammed Athar (TCS) <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; AHMED OMER <[email-masked]>; Nikhil Bishnoi <[email-masked]>; MOHAMMED MURSHED <[email-masked]>
Subject: RE: drop payment KSA #3083138

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>,

Could you please check and confirm.

customer email ID: [email-masked]<mailto:[email-masked]>
transaction ID: 0000125212221315
amount deducted: 223.20 SAR
date of deduction:  9/9/2021
authorization code: 4927
Card number: 5294155725238501

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 15, 2021 10:36 AM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>
Subject: RE: drop payment KSA #3083138

@Akshay Berry<mailto:[email-masked]>

Can you check on this please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 15, 2021 9:05 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>
Subject: Re: drop payment KSA #3083138

External email sender, please take precaution.
Hi Team,

Please check the below drop payment concern and refund the amount if the deducted from our end.

Thank you for your help.

Regards,
Manish

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 11, 2021 11:40:02 AM
Subject: drop payment KSA #3083138

Hi Team,

Ticket No: 3083138

issue description : drop payment KSA
customer email ID: [email-masked]<mailto:[email-masked]>
transaction ID: 0000125212221315
amount deducted: 223.20 SAR
date of deduction:  9/9/2021
authorization code: 4927
Card number: 5294155725238501

Regards,
Ahmed Omer

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