Subject: Re: Hybris Issue - UAE
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Linu Lakshmanan <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 13 Sep 2021 02:07:59 -0700 (MST)

Hi Team, 

Please assist to get the below issue checked on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Linu Lakshmanan" <[email-masked]>, "Sreejith Sreekumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, September 13, 2021 2:04:12 PM 
Subject: Re: Hybris Issue - UAE 

Hi Team, 

PFA some example screenshots for the reported issue as well. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Linu Lakshmanan" <[email-masked]>, "Sreejith Sreekumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, September 13, 2021 2:03:15 PM 
Subject: Hybris Issue - UAE 

Hi Team, 

Please check UAE Hybris: https://extcsae.lmsin.net/cscockpit/index.zul 

Whenever we are opening any order, the contact number is missing from delivery address and in the RMA section the tracking is not showing for return. Also, the refund transaction, other payment transactions are also not showing under "Payment transactions". 

Please get this looked into on priority. Thank you for your help! 

Regards, 
Apoorv