Subject: RE: Bank Transfer // Refund approval // 6243969446 & 6288199174
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, "Mohammed Athar (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ebrahim <[email-masked]>
Date: Sun, 12 Sep 2021 05:57:14 +0000

@Mohammed Athar (TCS)<mailto:[email-masked]>

Can you please approve in removing the my credit points.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Saturday, September 11, 2021 1:48 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Ebrahim <[email-masked]>
Subject: Re: Bank Transfer // Refund approval // 6243969446 & 6288199174

External email sender, please take precaution.
Hi Jessie,

Please advise on the below bank transfer approval.

Thank you for your help.

Regards,
Manish

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 9, 2021 2:16:33 PM
Subject: Bank Transfer // Refund approval // 6243969446 & 6288199174

Hi Team

Problem Statement : Bank Transfer // Refund approval.
Order Date : ​Nov 18, 2020
Order ID: ​6243969446
​RMA: 1000309521
Total Price : ​119
​
Order Date : Mar 25, 2021
Order ID: 6288199174
RMA: 1000769878
Total Price : 243

Issue Description :The customer doesn't want the refund in his My Credits saying that she doesn't want to order anymore and asking it to be removed and reprocess the refund to her bank account.

Bank Details:
- Bank Name: ​Al-Rajhi Bank
- Branch Name: ​Sulaymaniyah
- Account Name: Helah Abdulaziz AbdulKarim
- Account Number: 203608010126089
- IBAN: SA80000203608010126089
- Account Type: Current Account

Regards,
Ebrahim Hageb

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