Subject: Re: Bank Transfer // Refund approval // 6243969446 & 6288199174
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ebrahim <[email-masked]>
Date: Sat, 11 Sep 2021 02:48:27 -0700 (MST)

Hi Jessie, 

Please advise on the below bank transfer approval. 

Thank you for your help. 

Regards, 
Manish 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, September 9, 2021 2:16:33 PM 
Subject: Bank Transfer // Refund approval // 6243969446 & 6288199174 

Hi Team 

Problem Statement : Bank Transfer // Refund approval. 
Order Date : ​Nov 18, 2020 
Order ID: ​6243969446 
​RMA: 1000309521 
Total Price : ​119 
​ 
Order Date : Mar 25, 2021 
Order ID: 6288199174 
RMA: 1000769878 
Total Price : 243 

Issue Description :The customer doesn't want the refund in his My Credits saying that she doesn't want to order anymore and asking it to be removed and reprocess the refund to her bank account. 

Bank Details: 
- Bank Name: ​Al-Rajhi Bank 
- Branch Name: ​Sulaymaniyah 
- Account Name: Helah Abdulaziz AbdulKarim 
- Account Number: 203608010126089 
- IBAN: SA80000203608010126089 
- Account Type: Current Account 
Regards, 
Ebrahim Hageb