Subject: Fwd: Internet & Systems slowness
From: [email-masked]
To: Shakeeb Arsalan <[email-masked]>
Cc: Elsadeg Aa <[email-masked]>
Date: Thu, 09 Sep 2021 21:26:01 +0400

-------- Original Message --------
Subject: Fwd: Internet & Systems slowness
Date: 2021-09-06 12:43
 From: [email-masked]
To: Elsadeg Aa <[email-masked]>

-------- Original Message --------
Subject: Internet & Systems slowness
Date: 2021-09-05 16:24
 From: Shakeeb Arsalan <[email-masked]>
To: elsadeg aa <[email-masked]>, abdulmonem 
<[email-masked]>
Cc: Saurabh Dadu <[email-masked]>

Hi Abdulmonem / Ali,

The Agents are still complaining about slowness in their systems and the
internet issue is still there,

We need this issue to be fixed ASAP.

We can not risk having the SLAs of the chats & emails affected because
of that.

Request you to get this issue checked & fixed the soonest.

Please confirm once resolved.

Regards
Shakeeb

Hi Shakeeb,

Thank you for your e mail.

the internet quality and speed has been resolved recently by connecting 
our network to a different provider. the speed of the internet browsing 
has significantly improved.

The IT technician has just finished the maintenance

I have been informed that all computers have been upgraded to the 
required standards.

My apology for all the disruption and inconvenience this issue had 
caused.

Many Thanks
Abdulmonem