Subject: Re: Chat unattended
From: [email-masked]
To: Saurabh Dadu <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, abdulmonem <[email-masked]>
Date: Thu, 09 Sep 2021 15:46:15 +0400

كتب Saurabh Dadu في 2021-09-09 11:30:
> Please remove him immediately.
> 
> Saurabh Dadu
> LiveSalesman
> India: +91 120 4332621 x 17
> US: 1 240 949 2437
> Cell: +91 9810175203
> 
> -------------------------
> 
> From: Shakeeb Arsalan <[email-masked]>
> Sent: 09 September 2021 12:33 PM
> To: elsadeg aa <[email-masked]>
> Cc: abdulmonem <[email-masked]>; Saurabh Dadu
> <[email-masked]>
> Subject: Chat unattended
> 
> Hi Ali / Abdulmonem,
> 
> PFA and advise, Why is Saud leaving the chat unattended at night for 2
> hrs,
> 
> This was captured in the morning today 6:30 AM, and when the
> supervisor tried to reach him out he was not available on teams.
> 
> Also i have been instructed by the client not to let him handle
> English interactions as he communication skills in English is so bad.
> 
> Actually Saud is becoming a liability and we can not rely on him at
> night.
> 
> We need somebody else at night.
> 
> Please update on the preparation of the girls to do night shift.
> 
> Regards
> Shakeeb

Hi Saurabh Dadu,
We apologize for this strange behavior from saud, and after checking 
with the employee, he explained that he was suffering from abdominal 
pain, and according to him, he told the supervisor that he was unable to 
continue his work. His name is Suhaib. so we are seriously trying to 
solve this problem urgently The situation is being handled better.

-- 
Elsadeg Ali
operation manager
Ithra Al-muhtawa Company
Tele: +966591203388
www.ithraacc.com.sa