Subject: Chat unattended
From: Shakeeb Arsalan <[email-masked]>
To: elsadeg aa <[email-masked]>
Cc: abdulmonem <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Thu, 9 Sep 2021 00:03:15 -0700 (MST)

Hi Ali / Abdulmonem, 

PFA and advise, Why is Saud leaving the chat unattended at night for 2 hrs, 

This was captured in the morning today 6:30 AM, and when the supervisor tried to reach him out he was not available on teams. 

Also i have been instructed by the client not to let him handle English interactions as he communication skills in English is so bad. 

Actually Saud is becoming a liability and we can not rely on him at night. 

We need somebody else at night. 

Please update on the preparation of the girls to do night shift. 

Regards 
Shakeeb