Subject: RE: refund amount
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Bhisham Manwani (TCS)" <[email-masked]>, "Rohit Kamath (TCS)" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ahmad Alsharif <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>, Naseem Juma <[email-masked]>
Date: Thu, 9 Sep 2021 06:32:41 +0000

@Bhisham Manwani (TCS)<mailto:[email-masked]> @Rohit Kamath (TCS)<mailto:[email-masked]>

Can you please help us on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, September 9, 2021 8:22 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ahmad Alsharif <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Naseem Juma <[email-masked]>; Bhisham Manwani (TCS) <[email-masked]>
Subject: Re: refund amount

External email sender, please take precaution.
Hi Team,

Please assist to investigate regarding the below drop payment.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ahmad Alsharif" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 6, 2021 1:44:23 PM
Subject: refund amount

Hi Team,

Problem Statement: Refund Not Processed
Order Date :Jun 29, 2021
Order ID: 7474256668
Tracking ID: NA
Hybris ticket 04166003
Assistance Required: Need refund for customer.
Issue Description: customer tried to place order on Jun 29, 2021 and unfortunately order got cancelled and amount never reflect to customer account/benefit , and we have created ticket in hybris and no action taken kindly check and refund amount to customer as soon as possible.

Regards,
ahmed

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com