Subject: RE: Drop Payment - 2957844
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 8 Sep 2021 17:16:57 +0000

Hi Malik,

REFUND FAILED. Refer to the below screenshot FYI.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Malik Ismail <[email-masked]>
Sent: Tuesday, September 7, 2021 3:07 PM
To: Mohammed Athar (TCS) <[email-masked]>; Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: Drop Payment - 2957844

Hi Athar,

Please proceed with refund through payfort.

Regards,
Malik
From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 2, 2021 12:46 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop Payment - 2957844

Hi @Malik Ismail<mailto:[email-masked]> Please confirm to proceed with the refund through payfort.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 31, 2021 2:09 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop Payment - 2957844

External email sender, please take precaution.
Dear Athar,

Thank you for sharing the below update.

The order did not go through as per the system, kindly assist with refunding the below amount.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 31, 2021 1:24:33 PM
Subject: RE: Drop Payment - 2957844

Hi @Apoorv Joshi<mailto:[email-masked]> We have received the payment from the customer. Refer to the below screenshot FYI. order number is 6337480647

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
504000010006080000000
MADA
8/8/2021
23:16:06
276.3
0
0
271.02
5.28
4.59
0.69
8/9/2021
Purchase
428331******1161
2316
122020189685
18668986/2021-08-09
0
ARBS2I041473

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 30, 2021 6:38 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Drop Payment - 2957844

External email sender, please take precaution.
Dear Athar,

Please assist to check regarding below drop payment case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 26, 2021 3:06:24 PM
Subject: Drop Payment // [email-masked]//<mailto:[email-masked]//> 2957844

Hi Team,

Ticket ID: 2957844

Card Number: 4283310116721161
Data: 9/8/2021
Email ID: [email-masked]<mailto:[email-masked]>
Amount: 276.30 SAR

Issue: the customer placed unsuccessful order and the amount (276.30 SAR) has been deducted from his account, kindly check and do the needful,

Regards,
Ebrahim Hageb

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com