Subject: Re: Citrix & GDMS & GCRM Access
From: Shakeeb Arsalan <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Hasan Razakhan <[email-masked]>, Yahia Taha <[email-masked]>
Date: Wed, 8 Sep 2021 01:02:57 -0700 (MST)

Hi Hamza, 

Thank you, 

Regards 
shakeeb 

From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Saurabh Dadu" <[email-masked]>, "Hasan Razakhan" <[email-masked]>, "Yahia Taha" <[email-masked]> 
Sent: Wednesday, September 8, 2021 1:03:53 PM 
Subject: RE: Citrix & GDMS & GCRM Access 

Hi [ mailto:[email-masked] | 
@'Shakeeb Arsalan' ] , 

GDMS accounts has been created. 

Thank you. 

1. Name - Rashid Rashoud, Mail - [email-masked], HRMS - 500171 , Password - Welcome@1 

2. Name - Khaled Sufian, Mail - [email-masked], HRMS - 500172 , Password - Welcome@1 

3. Name - Asma Salem, Mail - [email-masked], HRMS - 500173 , Password - Welcome@1 

4. Name - Maryam Harthy, Mail - [email-masked], HRMS - 500174 , Password - Welcome@1 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam 
Sent: Wednesday, September 08, 2021 10:30 AM 
To: 'Shakeeb Arsalan' <[email-masked]> 
Cc: 'Saurabh Dadu' <[email-masked]>; Hasan Razakhan <[email-masked]>; Yahia Taha <[email-masked]> 
Subject: RE: Citrix & GDMS & GCRM Access 

Hi [ mailto:[email-masked] | 
@'Shakeeb Arsalan' ] , 

GCRM accounts has been created. 

Thank you. 

1. Name - Rashid Rashoud, Mail - [ mailto:[email-masked] | 
[email-masked] ] , HRMS - 500171 , Password - cc#123456 

2. Name - Khaled Sufian, Mail - [ mailto:[email-masked] | 
[email-masked] ] , HRMS - 500172 , Password - cc#123456 

3. Name - Asma Salem, Mail - [ mailto:[email-masked] | 
[email-masked] ] , HRMS - 500173 , Password - cc#123456 

4. Name - Maryam Harthy, Mail - [ mailto:[email-masked] | 
[email-masked] ] , HRMS - 500174 , Password - cc#123456 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam 
Sent: Tuesday, September 07, 2021 9:57 AM 
To: 'Shakeeb Arsalan' < [ mailto:[email-masked] | [email-masked] ] > 
Cc: 'Saurabh Dadu' < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Citrix & GDMS & GCRM Access 

Hi [ mailto:[email-masked] | 
@'Shakeeb Arsalan' ] , 

Please check the citrix accounts has been created. 

Thanks. 

LSM_RashidR 
LSM_KhaledS 
LSM_AsmaS 
LSM_MaryamH 

Password: [ mailto:Welcome@123 | Welcome@123 ] 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam 
Sent: Sunday, September 05, 2021 2:49 PM 
To: 'Shakeeb Arsalan' < [ mailto:[email-masked] | [email-masked] ] > 
Cc: 'Saurabh Dadu' < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Citrix & GDMS & GCRM Access 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] , 

IT tickets has been raised. 

Thank you. 

	

Request ID 	

[ https://landmarkit.service-now.com/sc_req_item.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=request.number%3DREQ0356109 | REQ0356109 ] 

Status 	

Pending 

Description 	

Need create Citrix account for those agents attached outsource team 

	

Request ID 	

[ https://landmarkit.service-now.com/sc_req_item.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=request.number%3DREQ0356118 | REQ0356118 ] 

Status 	

Pending 

Description 	

Need create GCRM accounts for those agents attached outsource team 

	

Request ID 	

[ https://landmarkit.service-now.com/sc_req_item.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=request.number%3DREQ0356124 | REQ0356124 ] 

Status 	

Pending 

Description 	

Need create GDMS accounts for those agents attached outsource team 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam 
Sent: Thursday, September 02, 2021 11:47 AM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Citrix & GDMS & GCRM Access 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] , 

Please check the attached mail and revert. 

Thank you. 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam 
Sent: Thursday, September 02, 2021 11:33 AM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Citrix & GDMS & GCRM Access 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] , 

We still wait the update. 

Thank you. 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 02, 2021 11:32 AM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Citrix & GDMS & GCRM Access 

External email sender, please take precaution. 

Hi Team, 

Any update on the below. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Yahia Taha" < [ mailto:[email-masked] | [email-masked] ] >, "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Saurabh Dadu" < [ mailto:[email-masked] | [email-masked] ] >, "Hasan Razakhan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, August 24, 2021 2:42:16 PM 
Subject: Re: Citrix & GDMS & GCRM Access 

Hi Team 

Can you provide the Access for Citrix & GDMS & GCRM for the below Agents as well 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Yahia Taha" < [ mailto:[email-masked] | [email-masked] ] >, "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Saurabh Dadu" < [ mailto:[email-masked] | [email-masked] ] >, "Hasan Razakhan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 13, 2021 2:22:33 PM 
Subject: Citrix & GDMS & GCRM Access 

Hi Team, 

Please provide the Access for Citrix & GDMS & GCRM for the below Agents. 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

Regards 
Shakeeb 

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