Subject: RE: Bank Transfer approval - 6312500156
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Ashish Bumra <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, abdulqader ahmed <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 6 Sep 2021 11:33:26 +0000

Hi @Apoorv Joshi<mailto:[email-masked]> Approved.

Hi @Ashish Bumra<mailto:[email-masked]> Please approve from your end as well.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, September 5, 2021 2:16 PM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; abdulqader ahmed <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Bank Transfer approval - 6312500156

External email sender, please take precaution.
Dear Athar,

Apologies for the below email.

The email used is "[email-masked]<mailto:[email-masked]>", it should be gmail.com but customer used "gamil.com". Customer do not have access to the incorrect email used. Kindly aprove removal of My Credits and to do bank transfer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 5, 2021 3:45:07 PM
Subject: Bank Transfer approval -  6312500156

Dear Athar,

Kindly approve removal of My Credits and doing a Bank Transfer instead for the below case. Customer used an incorrect email to place the order mistakenly. The email used is "[email-masked]<mailto:[email-masked]>", It should be Gmail.com.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 5, 2021 1:50:12 PM
Subject: Refund approval(6312500156 )

Hi Team

Problem Statement : Bank Transfer // Refund approval.

Order Date : May 28, 2021
Order ID: 6312500156
Tracking ID : 46750314575
Total Price : 140.543

Issue Description :The Customer placed the order on May 28, 2021, The customer inserts the wrong email ID and  My credit is already refunded.

Bank Details:

- Bank name: Al-Rajhi Bank
- Branch name: Faisaliah - Najran
- Account name: GHURM AYIDH G
- Account number: 205608010149394
- IBAN: SA0480000205608010149394
- Account type: Current  Account

Regards,
Abdulqader

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