Subject: refund amount
From: Ahmad Alsharif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 6 Sep 2021 01:14:23 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Jun 29, 2021 
Order ID: 7474256668 
Tracking ID: NA 
Hybris ticket 04166003 
Assistance Required: Need refund for customer. 
Issue Description: customer tried to place order on Jun 29, 2021 and unfortunately order got cancelled and amount never reflect to customer account/benefit , and we have created ticket in hybris and no action taken kindly check and refund amount to customer as soon as possible. 

Regards, 
ahmed